How do you get more 5-star Google reviews in GoHighLevel without annoying unhappy customers?

Create a 2-hour post-job Google Review workflow in our GoHighLevel sub-account:
1. Trigger when an Opportunity moves to "Completed" or an Invoice is marked "Paid", followed by a 2-hour Wait step.
2. Send a personal SMS check-in asking if everything looked great with today's service.
3. Add a reply sentiment branch: if positive, send the direct Google Review link ({{custom_values.google_review_link}}); if negative or hesitant, tag "service-recovery-needed" and send an urgent internal alert to the owner.

# 1. MCP Tool Call (ghl-crm-mcp)
{
  "tool": "workflows_create_from_recipe",
  "arguments": {
    "location_id": "<YOUR_LOCATION_ID>",
    "recipe": "reputation_2h_sentiment_gate",
    "wait_hours": 2
  }
}

# 2. Or run via ghl-crm Rust CLI
ghl-crm workflows apply-recipe --location-id <YOUR_LOCATION_ID> --recipe google-reviews-gate

Official GHL MCP vs. ghl-tools: HighLevel’s official hosted MCP (services.leadconnectorhq.com/mcp) covers public v2 CRM records (contacts, opportunities, appointments, conversations). ghl-tools MCP complements it with workflow graph inspection & recipes, funnel/form builders, DNS/BIMI checks, and ghl-crm doctor audits.