PASS Authoritative CNAME matches leadconnectorhq.com
PASS DMARC policy enforced at p=quarantine
WARN BIMI SVG Tiny-PS logo missing 1024x1024 viewBox
PASS Voice prompt cleanly separated from text (no markdown)
WARN 14 / 20 required FAQs loaded in Knowledge Base
FAIL Missing EMPTY escalation guard (hallucination risk)
FAIL Direct forwarding active without DTMF keypress screening
PASS Missed-Call Text Back active with duplicate suppression
PASS After-hours voicemail routing configured
PASS Zero circular webhook triggers or infinite loops
WARN Contact re-enrollment unrestricted on lead nurture
PASS Wait step failure fallback routes present
# HighLevel Sub-Account Audit Scorecard
**Target Location:** `loc_01j9x8k2m4n7p3q5r9s1` (Client Sub-Account Demo)
**Overall Score:** 84 / 100 (Grade B+ — Production Safe with Warnings)
**Auditor Engine:** `ghl-crm doctor v0.2.0` (Native Rust)
## Executive Summary
This sub-account demonstrates strong DNS baseline compliance and clean workflow DAG structure. To achieve Grade A+ certification, two critical vulnerabilities must be addressed:
1. **Robocall Exposure:** Provision a 1-digit DTMF call-screening IVR (`workflows create-ivr`) to stop automated robocalls from triggering Voice AI receptionist minutes.
2. **Voice AI Hallucination Guard:** Inject the `EMPTY` escalation guard into the receptionist prompt to transfer unrecognized queries rather than fabricating answers.
## Prioritized Remediation Plan
- [x] DNS CNAME configured correctly to `leadconnectorhq.com`
- [ ] Fix BIMI SVG header: set viewBox to `0 0 1024 1024` and baseProfile to `tiny-ps`
- [ ] Run `ghl-crm kb push --file faq-20.json` to load remaining 6 required answers
- [ ] Deploy `EMPTY` prompt guard (`ghl-agency voice update --prompt prompt.txt`)
- [ ] Run `ghl-crm workflows create-ivr --digits 3` to shield inbound phone line
{
"overall_score": 84,
"status": "Warning",
"location_id": "loc_01j9x8k2m4n7p3q5r9s1",
"audited_at": "2026-10-15T05:30:00Z",
"pillars": {
"dns_deliverability": { "score": 22, "max": 25, "warn": 1 },
"voice_sms_prompts": { "score": 18, "max": 25, "fail": 1, "warn": 1 },
"call_screening_ivr": { "score": 20, "max": 25, "fail": 1 },
"workflow_safety": { "score": 24, "max": 25, "warn": 1 }
},
"remediation_plan": [
{ "priority": 1, "pillar": "call_screening_ivr", "action": "ghl-crm workflows create-ivr" },
{ "priority": 2, "pillar": "voice_sms_prompts", "action": "Inject EMPTY escalation guard" },
{ "priority": 3, "pillar": "dns_deliverability", "action": "Normalize BIMI SVG Tiny-PS viewBox" }
]
}
0 SPAM
