GOHIGHLEVEL ANSWERS & PROMPTS: PLAYBOOK T02 · WORKFLOWS & AUTOMATION
AUTHOR: DANIEL HALLMAN
KEYWORD: WORKFLOW
What Usually Happens
When a homeowner has a burst pipe or dead AC unit on Saturday evening and hits a generic voicemail box, they immediately hang up and call the next contractor on Google.
How We Fix It in HighLevel
Send a 45-second missed-call text that asks if the issue is an active emergency or a routine estimate. When the homeowner replies with their address, bridge them directly to the on-call technician via HighLevel Call Connect.
3-Step Implementation Checklist
- After the 45-second missed-call wait check, text the caller: 'Are you dealing with an urgent emergency right now (Reply 1) or looking for a quote (Reply 2)?'
- Use a Customer Replied workflow branch: if they reply 1 or mention 'leak', 'emergency', or 'no heat', ask for their street address and fire a Call Connect step to the on-call tech.
- If they reply 2 for a routine quote, send your 3-field mobile booking link or photo-estimate request.
MODE: AGENT PROMPT
PASTE THIS PROMPT INTO CLAUDE CODE, CURSOR, CHATGPT, OR YOUR GHL ASSISTANT
SAFE READ-FIRST WORKFLOW
Build a Weekend Emergency Triage workflow in our GoHighLevel sub-account: 1. Trigger on Missed Call after our 45-second rep callback check. 2. Send an SMS asking whether they need an urgent emergency dispatch (1) or a standard quote (2). 3. Branch on Customer Replied: if urgent, collect their street address, tag the contact "urgent-dispatch", send a high-priority push notification, and initiate Call Connect to the on-call technician.
RUN WITH OUR GHL-TOOLS MCP SERVER OR RUST CLI (DANIELHALLMAN.COM/MCP)
SUPPORTS --DRY-RUN PREVIEW
# 1. MCP Tool Call (ghl-crm-mcp)
{
"tool": "workflows_create_from_recipe",
"arguments": {
"location_id": "<YOUR_LOCATION_ID>",
"recipe": "weekend_emergency_call_triage",
"enable_call_connect": true,
"dry_run": true
}
}
# 2. Or run via ghl-crm Rust CLI
ghl-crm workflows apply-recipe --location-id <YOUR_LOCATION_ID> --recipe emergency-triage --dry-run
Similar GoHighLevel Questions & Fixes
PLAYBOOK T07 · Workflows & Automation
How do you stop GoHighLevel Missed-Call Text-Back from texting while a rep is calling back?
Disable the 0-second built-in missed-call checkbox and replace it with a 5-step workflow that waits 45 seconds and exits automatically if an outbound call or text happens first.
PLAYBOOK T02 · SaaS Mode & SnapshotsHow do you pitch GoHighLevel to local contractors using a Saturday 6 PM missed-call check?
Skip the $2,500 AI buzzword pitch: call local plumbers, roofers, or HVAC shops on Saturday at 6 PM, note which ones go to voicemail, and show them how a $297–$497/month Missed-Call Text-Back setup saves their next weekend repair job.
PLAYBOOK T18 · Estimates & Text2PayHow do you turn 2 job photos into a paid Apple Pay deposit using GoHighLevel Text2Pay?
Ask homeowners to text 2 photos of the job area, send back a mobile HighLevel Estimate connected to a 20% Text2Pay Stripe/Apple Pay deposit link, and unlock the dispatch calendar automatically upon payment.
PLAYBOOK T08 · Voice AI & PhoneHow do you stop iPhone Live Voicemail from breaking GoHighLevel Missed-Call Text-Back?
Lower your GoHighLevel Incoming Call Timeout to 15 seconds and turn on Call Whisper ('Press 1 to accept') so Apple iOS 18+ cannot intercept the call at 18 seconds.
RUN THIS IN 30 SECONDS · GHL-TOOLS MCP + OPERATOR COMMUNITY
Want your AI agent to inspect and build this inside GoHighLevel automatically?
Connect Claude Code, Cursor, or OpenAI Codex to our ghl-tools MCP Server & Rust CLI for 30-second sub-account doctor checks, --dry-run previews, and snapshot diffs—or start/upgrade your GoHighLevel plan through our partner link to unlock up to $612+ in implementation kits (including GHL Workflow Recipe Pack ($47 — or Free with Trial)) and our weekly live engineering clinics.