Wie verhindern Sie, dass GoHighLevel Missed-Call Text-Back eine SMS sendet, während ein Mitarbeiter zurückruft?

You are configuring our GoHighLevel sub-account for a home service business.
1. Check if the native 0-second Missed-Call Text-Back checkbox is enabled in location settings and recommend disabling it.
2. Draft a 5-step HighLevel workflow named "MCTB — 45s Rep Callback Guard":
   - Trigger: Call Status (Direction = Incoming, Status in [Busy, No-Answer, Voicemail]).
   - Settings: Enable "Stop on Response" and "Allow Re-Entry".
   - Step 1: Wait 45 seconds.
   - Step 2: Goal Event / If-Else check for tag "handled-by-rep" or Outgoing Call/SMS activity during the wait window.
   - Step 3: Send SMS: "Hey {{contact.first_name}}, sorry we missed your call at {{location.name}}! Are you reaching out for an urgent repair or a quote, and what is the best street address?"
   - Step 4: Send Internal Notification to the assigned user when the customer replies.

# 1. MCP Tool Call (ghl-crm-mcp)
{
  "tool": "workflows_create_from_recipe",
  "arguments": {
    "location_id": "<YOUR_LOCATION_ID>",
    "recipe": "mctb_45s_outbound_guard",
    "wait_seconds": 45,
    "stop_on_response": true
  }
}

# 2. Or run via ghl-crm Rust CLI
ghl-crm workflows apply-recipe --location-id <YOUR_LOCATION_ID> --recipe mctb-45s-guard

Official GHL MCP vs. ghl-tools: HighLevel’s official hosted MCP (services.leadconnectorhq.com/mcp) covers public v2 CRM records (contacts, opportunities, appointments, conversations). ghl-tools MCP complements it with workflow graph inspection & recipes, funnel/form builders, DNS/BIMI checks, and ghl-crm doctor audits.