GOHIGHLEVEL ANSWERS & PROMPTS: PLAYBOOK T05 · DELIVERABILITY & DNS
AUTHOR: DANIEL HALLMAN
KEYWORD: DNS
PLAYBOOK T05 Deliverability & DNS AGENT PROMPT + GHL MCP

How do you fix the GoDaddy double-domain CNAME mistake and set up DMARC in GoHighLevel?

Short Answer: Enter only the subdomain prefix (e.g. `link` or `mail`, never `link.domain.com`) in GoDaddy/Namecheap host fields, disable Cloudflare's orange proxy cloud during SSL verification, and ramp DMARC from `p=none` to `p=quarantine`.

What Usually Happens

Pasting `link.agency.com` into GoDaddy or Namecheap's Host box silently creates `link.agency.com.agency.com`, causing HighLevel SSL provisioning to hang for days.

How We Fix It in HighLevel

Pass only the relative host label (`link`), set Cloudflare CNAMEs to DNS-Only (grey cloud) so LeadConnector can issue the SSL certificate, and publish a clean DMARC record starting at `p=none` before moving to `p=quarantine`.

3-Step Implementation Checklist

  1. In GoDaddy, Namecheap, or Cloudflare DNS, type only the subdomain prefix (`link`, `go`, or `mail`) into the Host/Name field—never append the root domain.
  2. Turn off Cloudflare's orange proxy cloud (set to Grey Cloud / DNS Only) on HighLevel funnel and LC Email CNAME records so SSL verification succeeds immediately.
  3. Add a `_dmarc` TXT record (`v=DMARC1; p=quarantine; rua=mailto:dmarc@yourdomain.com;`) alongside your LC Email SPF and DKIM records.
MODE: AGENT PROMPT
PASTE THIS PROMPT INTO CLAUDE CODE, CURSOR, CHATGPT, OR YOUR GHL ASSISTANT SAFE READ-FIRST WORKFLOW
Inspect the DNS records for our GoHighLevel client domain and fix any CNAME or DMARC issues:
1. Check if the funnel or tracking CNAME has a duplicated root domain (e.g. link.domain.com.domain.com) or an active Cloudflare proxy blocking SSL verification.
2. Verify that SPF, DKIM, and _dmarc TXT records are published and aligned for the LC Email sending subdomain.
3. Output the exact host labels and target values to paste into Cloudflare or GoDaddy.
Fixing the GoDaddy Double-Domain CNAME Mistake and Setting Up DMARC in GoHighLevel
ARCHITECTURE DIAGRAM · PLAYBOOK T05 (DELIVERABILITY & DNS) View in Full GoHighLevel Hub →

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